Order Processing & Production Time
Each item is made to order, ensuring quality and customisation. Production time will vary depending on the quantity ordered. Please allow additional time for larger orders.

Shipping Times & Locations
We currently offer shipping within Australia only. Standard shipping times range from 2 to 4 business days depending on your location. Please note that orders will not be posted on weekends or public holidays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery status.

Delays & Issues
While we strive to ensure timely delivery, unexpected delays may occur due to weather conditions, carrier issues, or high demand. If you experience any shipping concerns, please contact us for assistance.

Contact Us
For inquiries regarding shipping, please reach out to our team:

• Email: blake@brickvault.com.au